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Design/Image Guidelines

Please read and follow all instructions below before ordering.

WE CAN NOT PRINT Trademarked images (NFL, Disney, fashion brands, college/universities, etc), screenshots, and watermarked images without written permission from the trademark/copyright owner.  These images will be removed from your order and WILL NOT be printed.  If your entire order contains these images, it will be canceled and refunded.  If you have the proper permission, written proof should be emailed to info@urbanrose.biz.

  • A transparent PNG at 300 DPI sized at the size of the transfer or larger

  • Acceptable file types: .png, (We are not responsible for any colour issues, backgrounds, etc.)

  • DO NOT MIRROR YOUR ARTWORK.  Our software does this automatically.

  • Send your artwork at the exact size you want it printed. 

  • Remove the background before submitting your artwork. If you do not want the background around your image to be printed, remove it, otherwise, it will be printed. 

  • Our printer does print white ink, if your image has a white square/box around it, it will print

  • Outlines/lines must be at least .02pts in width or the adhesive can not adhere to the art and will not transfer to your garment properly.

  • All fonts should be converted to curves and flattened

IF THE ARTWORK DOES NOT MEET THE REQUIREMENTS, WE RESERVE THE RIGHT TO CANCEL YOUR ORDER. 

Return Policy: We are unable to offer returns or exchanges as all items are printed as orders come in with your specifications.

IMPORTANT: 

Colours: We are not responsible for colours. You must check your colours -- we do not match colours and we do not check colours for you.  CMYK colour mode is recommended. 

Small, Fine Print: Words less than 0.35 inches tall may not print out well and will most likely not transfer onto the garment. Fine, tiny details will not adhere to the transfer. Be sure to add a stroke and make any fine details thicker for best results. We are not responsible for artwork that falls below the minimum requirements.

Transparency effects:  Transparency, see through effects and drop shadows do not work for DTF. Please take off any shadow or gradient effects as it will not print as you see on the screen.

Resolution: Artwork needs to be created in 300 DPI for best print quality. Images with lower quality will not print well and may appear blurry or pixelated.

The printing process needs a high quality image to have a clean and neat image. Check your edge quality and watch out for pixeled edges in your images, they will print and appear as a white outline around the perimeter of your design. You can avoid this with high resolution art. 

Vulgar or Offensive Words or Images:  Basic rule to go by is if the average person is not comfortable having the image or phrase viewed by a 10 year old child we reserve the right to cancel and refund your order.

How to Press DTF Transfers

Please note: Since all heat presses vary in terms of temperature and pressure, below are general guidelines.  If this is your first time ordering with us, we do recommend ordering a few extra designs for use in determining optimal temp, time and pressure for your press.                                         A household iron is not recommended for these transfers.

DO NOT PRESS THE COLOUR RIBBON THAT RUNS ALONG YOUR TRANSFER ROLL, IT WILL NOT COME OFF OF THE SHIRT.

  

Pre-Press the garment for 5 seconds (prior to applying the image), this step helps remove wrinkles and any potential moisture trapped in the fabric.

1st Press: 160 degrees for 10-15 seconds medium pressure with the image in proper placement.  Each heat press does vary and some experimenting may be necessary for optimal results.

Peel Cold The transfer should cool completely to the touch before removing the film. (rubbing the film with cloth is recommended)

2nd Press: Cover with Teflon (for a shiny look) or parchment paper (for a matte look), 160 degrees for 5-10 sec, medium pressure.

Note: Firm and even pressure are important for good adhesion, avoid any pocket/seams/buttons/zipper/etc. within the press area

Polyester/Blend Fabric: Lower the temperature 160 degrees & shorten the time to 3-8 seconds, as these fabrics absorb heat at a much faster rate. You can press multiple times if the transfer is not adhering to the fabric.

100% Polyester: Lower the temperature to 120-140 degrees & shorten press time to 3-8 seconds, this fabric can take some tweaking with your press to determine the best time, temp, and pressure.  We suggest practicing to determine the proper settings.  You can press multiple times if the transfer is not adhering to the fabric, just allow the fabric time to cool in between.

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